> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.skynode.pro/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Account | The credentials provided do not match those we have on record, or the 2FA token provided was invalid.

# Account | The credentials provided do not match those we have on record, or the 2FA token provided was invalid.

### Nagkakaroon ka ng problema sa pag-login sa aming Panel kung nakikita mo ang error na ito
``The credentials provided do not match those we have on record, or the 2FA token provided was invalid.``


### Ang solusyon sa problemang ito ay madali lamang sapagkat ang mga sumusunod ang maaring dahilan:

1.  **Ang inilalagay mong username/email at password ay MALI**
  * Tingnan mabuti at suriin kung tama ba ang nilalagay mo. Kung hindi pa rin gumagana, gamitin ang **Forgot Password**

2. **Wala ka pang account sa Skynode**

  * Maari kang Gumawa ng Account sa Skynode pag pinindot mo ang **New Here? Register**

3. **Nag-lologin ka sa maling Website.**

  * Ang Skynode ay may dalawang Website
  * [https://panel.skynode.pro/](https://panel.skynode.pro/) para sa LIBRE at may BAYAD
  *  [https://billing.skynode.pro/](https://billing.skynode.pro/). para sa may BAYAD lamang

#### Kung ikaw ay may katanungan, maari lamang mag open ng ticket sa aming [Discord](https://discord.gg/Y8TsYSm) o sa [Billing Ticket](https://billing.skynode.pro/supporttickets.php).