Panel | Support as a free user
As a free user, what can I ask support for?
Generally, you can ask for support for anything that is a problem with Skynode.
For example:
- A node being down
- Panel issues (a few exceptions)
- Website issues (it being down/having an error/etc.)
As a free user, you may also ask for support with anything that would not be different if you were a paid client.
For example,
- If you are unable to use the Jar Installer
- You are unable to add server allocations (extra ports)
- You are unable to use subdomains.
As a free user, you can also apply for partnership and request help in upgrading to a paid subscription.
As a free user, you cannot ask for support with:
- Server specific issues like plugins/installation of Jar files.
- Updating/downgrading your game version.
- Changing your Java version (You can use this guide to change your Java version)
Updated on: 22/09/2023
Thank you!