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• Panel | How to manage files using SFTP

  How to manage files using SFTP In order to access SFTP you will need a third party program to connect to our servers. We recommend https://filezilla-project.org/ as it is straightforward to use and has all the features you will need.Very popular

• Panel | How to use subusers (multiple accounts)

  How to use subusers (multiple accounts) Step 1: Login to the panel (https://panel.skynode.pro/) and select the server you want to create a subuser for. Step 2: Click 'Subusers' in the sidebar on the left. Step 3: In the upper right corner there is a button named 'Add new', click it. Step 4: Enter the email of your subuser in the top field called 'Email Address'. Step 5: Now select all the permission you would like your subuser to have, here is how you would set it up iVery popular

• Panel | Setting up an automated schedule

  How to set an automated schedule. Step 1: Head to https://panel.skynode.pro/ and select the server you want to set the schedule for. Step 2: Navigate to Server Management -> Configuration -> SchedulesPopular

• Panel | How to use server backups

  Video explaining how you can create and restore backups using the panel's backup feature.Some readers

• Panel | Server Security Features

  Video explaining how you can setup security features on your server to stop any Hackers or Greifers causing any permentant damage, or any damage at all.Few readers

• How to Setup Page Renewal on your Server

  How to Create a Public Renewal Page for FREE SERVER 1. Go to your panel at panel.skynode.pro 2. Click View on your Free Server 3. Click Configurations at the lower left 4. Click Public Renew 5. You can now fill up the blank spaces The URL may only contain letters, numbers, and dashes. The url must be at leaFew readers

• Panel | Support as a free user

  What can I open a ticket for as a free user?Few readers

• Panel | How to transfer your free server files to your paid server.

  How to transfer your free server files to your paid server. 1. Connect to your free server files using a sftp client. How to manage files using sftp client. https://help.skynode.pro/en/article/panel-how-to-manage-files-using-sftp-1dn4a06/ 2. Make a folder in your computer that is easy to locate. 3. Once you are connected to your free server files using sftp client, **draFew readers

• Server | How to delete free servers

  How to delete free servers Free servers are deleted automatically after 72 hours if it is not renewed. Tier 3 Support Agents will delete your servers if you have good reason for it Acceptable reason: If you have acceptable reason for requesting server deletion then create a ticket in our discord server Changing server egg (Example: you have bedrock and you wanted to get JAVA) Continuous Websocket error for more than 24 hours If you want to deletFew readers

• Panel | How To Backup Your Server Files To Your Computer

  How To Backup Your Server Files To Your Computer. Step 1: Connect to your server files using a sftp client Here's How, https://help.skynode.pro/en/article/panel-how-to-manage-files-using-sftp-1dn4a06/ Step 2: Downloading 1. Make a random folder in your desktop, make sure that it is easy to locate 2. Go to your sftp client and select all your server files ctrl+a ![](https://media.discordapp.net/attachments/829285668260806696/842242579885195274/unknown.png?width=1020&hFew readers

• Account | Forgotten Password

  Forgotten Password 1. Go to login page 2. Click on Forgot Password 3. Enter your email and submit. 4. Go to your email inbox, find and open the email that says Reset Your Password and click on the link provided. 5. Once you clicked on the link provided in the email sent to you, you will be sent to site that asks you to enter a new password. If you are having trouble with forgotten password please do let us know by creating a support ticket.Few readers

• Panel | Port Allocation for Plugins and Other use

  Panel | Port Allocation for Plugins and Other use Login to your panel.skynode.pro Click View on your Panel Once you're prompted to Console Click Server Details on the lefFew readers

• Panel | How to Use Databases

  Panel | How to Use Databases You will have to Install MySQL Workbench or similar software on your PC/Laptop Go to your panel.skynode.pro and click View to your server On the Left Side click on Configurations and click DatabasesFew readers

• Account | 2-Factor Authentication

  2-Factor Authentication Introduction: What is 2-Factor Authentication? Two-Factor Authentication (2FA) works by adding an additional layer of security to your online accounts. It requires an additional login credential – beyond just the username and password – to gain account access, and getting that second credential requires access to something that belongs to you. Read More. Requirements: Android/iOS deFew readers

• Panel | Can't Create Free Server

  Panel | Can't Create Free Server There are many reasons as to why you cannot create a free server and it can be resolve by not doing/having any of the following: Using MacOS/iOS Devices. We are currently having a problem with apple devices as they are built differently so you might wanna switch device when you are creating but you can use Apple Devices if you're going to manage the server You have AdBlocker When you create a free server, an advertisement should popFew readers

• Panel | /entrypoint.sh or /bedrock_server Permission denied

  Panel | /entrypoint.sh or /bedrock_server Permission denied You are getting this error if you try to manually install server files to our server Solutions For Bedrock Once you're done uploading it. go to your https://panel.skynode.pro/ and click View Go to Server Type under Configurations Update the Vanilla Bedrock and click Do it This will not delete your server files but will only update it. ![](https://storagFew readers

• Panel | Not enough disk space!

  Panel | Not enough disk space! Your console will throw this error if your storage is already full. Example Solutions You can upgrade your storage to a higher amount. First, go to billing.skynode.pro and login. Click on your Active Product/Services On the left side, there will be** Upgrade/Downgrade Options** and click on that. Upgrade your Storage You can now proceed wiFew readers

• Account | The credentials provided do not match those we have on record, or the 2FA token provided was invalid.

  Account | The credentials provided do not match those we have on record, or the 2FA token provided was invalid. You are having trouble logging in on your account and you encounter this issue that says The credentials provided do not match those we have on record, or the 2FA token provided was invalid. The solution to this is very simple, it just basically means that You entered the wrong username/email or password Double check your login information and if it stillFew readers

• Panel | Error: Authentication failed with FileZilla

  Panel | Error: Authentication failed with FileZilla If you are experiencing this issue, you are more likely entering wrong credentials on your FileZIlla and the solutions for this are listen below Copy and Paste your Credentials Make sure you copy and paste your SFTP Credentials directly from Skynode to the FileZilla to avoid any misspelled characters. ![](https://storage.crisp.chat/useFew readers

• Panel | How to Convert Tar File to ZIP

  Panel | How to Convert Tar File to ZIP I'm sure you're here when you try make a backup of your world and you're having a problem. First, the reason why when you compress your world folder and it becomes a TAR file is because our server is running on Linux, that's why it isn't on ZIP type. Solution Go to any TAR to ZIP Website converter like this one CloudConvert Upload your File Select Convert Once it is done, there wiFew readers