Billing | How to Submit a Cancellation Request
How to Submit a Cancellation Request
- Go to your Client Area page: https://billing.skynode.pro/clientarea.php
- Under your Dashboard click on the
Services
box.
- You will then see a list of all of your servers, click on the server that you want to cancel.
- On the left hand side you will see actions, click on the one that says
Request Cancellation
.
- Once you click on the cancellation button, please briefly describe your reason for cancellation.
- You can then select your
Cancellation Type
to have your server terminated immediately, or at the end of the billing period.
Note: Please make sure to Cancel your PayPal Subscription along with cancelling your server
Here is an article on how to cancel your PayPal subscription:
https://help.skynode.pro/en/article/how-to-cancel-your-paypal-subscription-svum1v/
You can contact us by using our LiveChat or opening a ticket on our Support Discord!
Updated on: 24/09/2022
Thank you!